Article 04

What is instant messaging, and why should I care?

http://blogs.northstarnet.org/techtalk/archives/2005/09/instant_messagi.php

SUMMARY:

The article, “What is instant messaging, and why should I care? “, explores the phenomena know as IM. IM is defined as a form of communication where two or more individuals take turns sending brief messages to one other over the Internet. Focusing on IM usage in the workplace, the article rightly points out the reason why more businesses are turning to IM. Businesses rely on networking, both internally and externally and IM helps facilitate these communication between locations without the expense of long distance telephone calls and hassle of delayed responses. In addition, recent implementation of voice and video capabilities on IM software offers even more reasons for business to adopt IM.